Services

Below is an outline of the range of services we can provide for you. While we attempt to maintain this list as being both comprehensive and up to date, our services are not necessarily limited to only the following. If you would like information about services not mentioned below, please
E-mail us so we can assess the best way we can help you.

Services



General I.T. Repairs & Support

The technicians at Shadow Security can diagnose and alleviate unwanted problems with Microsoft Windows based workstations, laptops and servers. We can remove unwanted spyware pests and viruses, plus educate users on removing common forms of these problems in the future. Annoying error messages, poor system performance, Internet connectivity issues and Advertising popups/SPAM can all be signs of a spyware infected machine which could potentially be a security risk to your personal information and identity. Shadow Security can remove these risks and help prevent re-infection in the future.

We also provide support with general computing problems and provide customisable maintenance schedules to help maintain your system(s) and ensure continued productivity in your home or office environments.



Computer & Networking Hardware Sales

The Sales Department at Shadow Security can provide you with most I.T. related hardware and software sales. E-mail Sales for up to date quotes or for pre-sales support. Our Salres Representatives endeavour to answer any questions you have in regards to a desired solution, however in the rare case that the answer is not known we will commit ourselves to discover the best product for your particular need.

In the event that you know the product you need, Shadow Security will attempt to beat any quoted price, consequently maintaining business relations with you (the customer) and enabling us to ensure you receive the service you deserve.



Network Consultation, Support ı Deployment

One of our main specialist areas revolve around consulting, supporting and deploying network solutions. The scale of these solutions can range between SOHO to Medium Enterprises.

SOHO Solutions:
Deployment of simple Server/Workstation(s) environments, enabling you to centralise your data for sharing and organisational purposes. Configuring automated backups to minimise the effects of data loss by providing removable copies of vital data, preparing you for a worst-case scenario and seamlessly bringing your workplace back online with minimal downtime.

Small/Medium Enterprise:
VPNs - Virtual Private Networks
Inter-connecting multiple offices/shops using VPN Technology can provide an inexpensive means of sharing resources as though each office was connected directly to the other. This provides a means of centralising data on a larger scale, preserving the imperative benefits of data organisation and backup. Nightly backups from your primary server to a secondary computer can allow you to continue to work even if the server goes down./

Network segmentation:
Segmenting your network means dividing bandwidth into departments or areas. This prevents all workstations competing for network bandwidth when utilising un-related resources. Not only does this increase the availability and efficiency of your network, but provides a level of network scalability - your network is ready to grow with your business.

Shadow Security can provide clients with a number of different options to implement the benefits of Network Technology and to increase the efficiency and availability of their resources. E-mail us for information, or to organise for a consultant to assess and advise networking options tailored to your needs.



Microsoft Windows Server Support and Deployment

The implementation of a server computer into an office environment can significantly ease the organisation of data, which will greatly improve functionality and efficiency of I.T. functions within any workplace.

By centralising data into a specific location uniforms the flow of network traffic which eases the management of bandwidth control. Additionally, backing up files which are located all across a network can quickly turn into an administrative nightmare - by storing data on a server backups can be scheduled to run as often as required and managed with a 'set and forget' ideology.

Technicians at Shadow Security can implement server solutions for databases with SQL backends for any company utilising software designed to work with this market dominating database language.

E-mail Us for advice on Microsoft Windows-based server implementations and how they can benefit you. We can send a technician out to assess your network and customise a solution for your needs.



Linux/BSD-Based Server Solutions

Due to our focus on I.T. Security - Shadow Security specialise in the implementation and maintenance of Linux/BSD Based network servers. Our preferred Operating Systems for these solutions are OpenBSD and FreeBSD (depending on the role of the server). Some of the main advantages of a Linux of BSD-Based server over Microsft Windows solutions range from security, stability, scalability and efficiency.

We can configure a BSD-Based server to cater for most networking needs, building solutions such as:

  • File Servers
  • Web Servers
  • Mail Servers
  • Authentication Servers
  • Backup Servers
  • Domain Name Servers (Authoritative and/or Caching)
  • Firewall/Routers
  • Network Logging Servers
  • Domain Controllers for Windows networks

Any (or a combination) of these can be implemented into your network to provide instant benefits to your functionality, security and proffesionalism. E-mail Us for more information or to organise a technician to assess your current network and advise a solution to match your needs.



System & Network Security Consultation and Deployment

Computer System and Network Security is the main focus of services offered at Shadow Security. Security is becoming a larger concern to any company utilising computers in their day to day business. We can assist in deployment of company-wide security policies and help users to adhere to these while maintaining an acceptable level of functionality. Services ranging from general security updates on Microsoft Windows Workstations, Servers, Laptops; Linux/BSD-Based Security Maintenance and ongoing assessment.

In today's I.T. Industry it is imperative to maintain strong defenses at the border of your network and to maintain the defenses. "Security" is not a state which is "achieved", moreso a state to continue pursuing. We can organise a Security Maintenance Schedule to help ensure you reach a state of acceptable security and stay there.

Tasks involved in such maintenance can include:

  • Operating System Updates and Patches
  • Analysis of firewall logs and (if required) re-assesment of policies and rules
  • Firmware upgrades to Hardware Security Devices
  • Password Management
  • Updating Server Software to alleviate any Security flaws detected

As with most of our services, our Security Support can be customised to adequately and efficiently tend to your needs. E-mail Us for more information on how our Security Options can help you.



E-mail and Web Hosting

Shadow Security provides secure and stable E-mail and Web Hosting services. We have a selection of customisable Hosting plans that can be tailored to what you want out of your Hosting Account.

We have two Hosting servers located in Sydney. The second server acts as a redundant/backup device minimising downtime and enabling security updates to be installed and tested on the offline server. This "server swap" concept helps maintain stability, security and functionality while inducing the minimum amount of maintenance downtime possible.

Our E-mail Hosting plans can be bundled with a large number of "Extra Features" such as:

  • Server-level Unsolicited Mail Protection
  • Auto-Responder/Mail-bot
  • Automatic E-mail Forwarding
  • Mailing List Hosting

Cost of Extra Features range depending on the subscribed Hosting Plan.

E-mail Us For more information on features, costs and plans available.



Web Design

Our Web-Designers are capable of creating Fast, Proffessional and user friendly Web Pages with an array of features to suit your needs. These features may include:

  • Database backends
  • Online Surveys/Forms
  • Sleek Menus
  • Java-scripting
  • Detailed Web Site Statistics
  • Logo Design
  • Search Engine Registration
  • More on Request

Our Web-Site Designers will discuss what you would like out of your web-site and provide you with a web that is both Stylish and Effective - enabling you to make use of the Invaluable Marketing features of The Internet supported by a collection of tools to get your web-site known across the E-Business world.





Domain Name Registration

Shadow Security offer Domain Name Registrations at competitive market prices, enabling you to be identified on the Internet. A Domain Name is required before a Hosting Service can be granted so by purchasing your Domain Name through us we can monitor it for expiry and make all the necessary configurations automatically.

If you already own your desired Domain Name, we can transfer the contacts over to our accounts and still monitor and configure it free of charge*. Altogether, we aim to streamline the Hosting process to create a minimum impact on your time, money and business.

E-mail Us for more information on any of our Domain Name Services.

All non *.au domains induce an unavoidable renewal cost when transferring to another registrar.