Policies

All services provided by Shadow Security adhere to strict policies. For your convenience, these have been provided below. If you would like information about a policy for a specific service please click the respecitve link below.

Web Site Hosting
 
Web Site Content RestrictionsInformation regarding what content Shadow Security Clients are entitled to host on their website.
 
E-mail Hosting
 
E-mail AbuseInformation regarding how Shadow Security handle E-mail Abuse (also known as SPAM) both sent and received by their Mail Servers.
E-mail AvailabilityInformation regarding the availability of the E-mail Services provided by Shadow Security - including refunds resulting from downtime.
 
Consultation
 
Consultation PoliciesInformation regarding guarantees and policies relevant to consulatation and labour-based services provided by Shadow Security.
 
Products
 
Product PoliciesInformation regarding warranty and policies relevant to tangible products (also extended to software or code-based products) sold by Shadow Security.